Refund Policy

• You may request a full refund within 7 days of your first purchase, no reason required (the EU Consumer Rights Directive 2011/83/EU digital content exemption is reserved). • After 7 days, mid-cycle refunds are generally not granted; however, we will review payment errors or technical failures on request. • Annual subscription refunds are pro-rated. • Refund requests: info@scala-mdo.com or via the Paddle Customer Portal. • Approved refunds typically reach your card account within 5–10 business days. • If you'd like, tell us what didn't work for you. It's optional and doesn't affect your refund.